❓ Imibuzo Evame Ukubuzwa (FAQ)

Siyakwamukela ku-Modern Auto Parts! Nansi eminye yemibuzo evamile amakhasimende ethu ayibuzayo — enezimpendulo ezicacile zokukusiza ukuthi uthenge ngokuzethemba 🚗🛠️

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📦 Ngilifaka kanjani i-oda?

Phequlula iwebhusayithi yethu, engeza izinto zakho ekalishini, futhi uphume ngokuphephile. Udinga usizo? Sishayele ku- 021 448 9982 .

🚚 Ingabe uthumela ngaphandle kweNingizimu Afrika?

Cha. Sithumela ngaphakathi eNingizimu Afrika kuphela 🇿🇦. Ukuthunyelwa kwamanye amazwe akutholakali ngalesi sikhathi.

📬 Kuthatha isikhathi esingakanani ukulethwa?

Ama-oda alethwa ezinsukwini zebhizinisi ezingu-1–7 kuye ngendawo okuyo. Sisebenzisa izithunywa ezithenjwayo njenge:

• 🚛 The Courier Guy
• 📦 I-PUDO Locker-to-Door / Locker-to-Locker
• 📬 Ezinye izithunywa zendawo kuye ngendawo

📍 Ngililandelela kanjani i-oda lami?

Ungakwazi ukulandelela i-oda lakho ngezindlela ezimbili ezilula:

• 🖥️ Vakashela Ikhasi lethu Lokulandela Uku-oda bese ufaka imininingwane yakho
• 📲 Dawuniloda Uhlelo Lokusebenza Lwesitolo bese ungena ngekheli le-imeyili elifanayo nalelo olisebenzisile lapho ufaka i-oda lakho

📦 Landelela i-oda lami

💬 Udinga usizo? Xoxa nathi ku-WhatsApp

💳 Yiziphi izindlela zokukhokha ozamukelayo?

Samukela izinkokhelo ezivikelekile ngokusebenzisa:

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• 🏦 I-EFT (ngesicelo)
• 📲 I-SnapScan
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• ⚡ I-EFT esheshayo
• 💸 Ozo
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• 🧾 Ukuntanta

🔁 Ithini inqubomgomo yakho yembuyiselo nembuyiselo?

Izimbuyiselo zamukelwa phakathi nezinsuku ezingu-7 zokulethwa uma into ingasetshenziswa, emaphaketheni okuqala, futhi isesimweni esingadayiswa.

• Ukubuyisela ngemva kwezinsuku ezingu-7 kungase kube nenkokhelo yokuphatha engu-15%.
• Izimbuyiselo zicutshungulwa phakathi nezinsuku zebhizinisi ezingu-3 ngemva kokuthola into
• Izimbuyiselo zizokhishwa ngendlela yokukhokha yokuqala

⚠️ Izinto ezingabuyiswa: Izingxenye zikagesi (ngaphandle uma zinephutha), amaphampu kaphethiloli uma esefakiwe, nezingxenye ezinamafutha noma ezisetshenzisiwe.

Ukuze ucele ukubuyiselwa, chofoza ngezansi:

🔄 Cela Ukubuya

🧰 Ingabe izingxenye ziza newaranti?

Yebo! Izingxenye eziningi zifaka iwaranti yezinyanga eziyisi-6 ngokumelene nokukhubazeka. Abanye baneziqinisekiso ezinde ngomphakeli.

🛠️ Ingabe izingxenye kufanele zifakwe umakhenikha oqeqeshiwe?

Yebo. Zonke izingxenye kufanele zifakwe umakhenikha oqeqeshiwe noma ishabhu yokusebenzela ebhalisiwe. Ukufakwa kwe-DIY kungase kuqede iwaranti yakho.

📍 Ngingakwazi ukuqoqa i-oda lami esitolo?

Yebo — kodwa ngemva kokuthola i-imeyili ethi i-oda lakho selilungele ukuqoqwa.

🛠 Ingabe uyazifaka izingxenye?

Cha. Sinikezela ngezingxenye kodwa asinikezeli ngezinsizakalo zokufaka.

📦 Kwenzekani uma iphasela lami lilimele lapho ngifika?

Sizoyilungisa! Xhumana nathi ngokushesha ukuze usize ngokushintsha noma ukubuyisela imali.

📄 Ngingathola i-invoyisi yentela noma isilinganiso?

Yebo. Sikunikeza kokubili - vele usithinte nge-imeyili noma nge-WhatsApp.

🕒 Ngilikhansela noma ngilishintsha kanjani i-oda ngemuva kokulifaka?

Xhumana nathi ngokushesha ngangokunokwenzeka ku-WhatsApp. Uma sekuthunyelwe, izinguquko zingase zingenzeki.

🚘 Ingabe unazo izingxenye zazo zonke izimoto?

Sithengisa izingxenye zemikhiqizo eminingi ehlanganisa iToyota, VW, Ford, Hyundai, Kia, BMW nokunye. Thumela i-VIN yakho noma inombolo yenjini uma ungaqiniseki.

🔐 Ingabe ulwazi lwami luvikelekile?

Nakanjani. Sithobela i-POPIA futhi sisebenzisa ukubethela kwe-SSL. Izinkokhelo zingena emasangweni avikelekile kuphela.