Privacy Policy (POPIA-Compliant)

Last updated: July 22, 2025

This Privacy Policy outlines how Modern Auto Parts ("We", "Us", or "Our") collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. By using our website and services, you consent to the practices described below.

1. Information Officer

Name: Zander Smit
Email: privacy@modernautoparts.co.za
Phone: +27 [insert number]

2. Information We Collect

• Contact details: name, email, phone number, address
• Order details: shipping and billing information
• Usage data: IP address, device type, browser, pages visited
• Cookies: see Cookie Policy

3. Legal Basis for Processing

We process your personal data based on:

• Explicit consent (e.g., newsletter signups)
• Contractual necessity (e.g., order processing)
• Legal obligations
• Legitimate interests (e.g., fraud prevention)

4. Your Rights Under POPIA

• Access your data
• Request correction or deletion
• Object to processing
• File a complaint with the Information Regulator

Contact: privacy@modernautoparts.co.za

5. Use of Your Information

• Process orders and deliver services
• Send transactional and marketing communications
• Improve website performance and user experience
• Comply with legal and regulatory requirements

6. Cookies & Tracking

We use essential and non-essential cookies. You will be asked to accept or reject non-essential cookies upon visiting our site. Read more in our Cookie Policy.

7. Third-Party Sharing

We may share data with:

• Couriers
• Payment providers (e.g., PayFast, Payflex)
• Email/SMS platforms
• Shopify

All third parties are contractually obligated to comply with POPIA.

8. International Transfers

We ensure any data transfer outside of South Africa complies with POPIA through secure contracts and data safeguards.

9. Security

We implement encryption, 2FA, and access controls to protect your personal information.

10. Data Retention

• Order data: retained for a minimum of 5 years
• Marketing: until unsubscribed
• Analytics: anonymised where possible

11. Children's Privacy

We do not knowingly collect data from individuals under 18. If we do, we will promptly delete it.

12. Consent

By using our site, placing orders, or subscribing to our emails, you consent to the processing of your data per this policy.

13. Policy Updates

We may revise this policy periodically. The latest version will always be available on this page with the updated date.

14. Contact Us

Modern Auto Parts
135 Voortrekker Road, Salt River, Cape Town, 7925
support@modernautoparts.co.za
www.modernautoparts.co.za